Services – Ferrum

The Ferrum Service | Consulting

Thanks to our locations and agencies around the world, we guarantee excellent Ferrum service worldwide. Our experienced specialists look forward to hearing from you.

Inhouse laboratory

Analyze, create new products, move forward

Do you want to get more out of your installation? We would be happy to help you. With more than 85 years of experience, our process engineers can put their specialist knowledge from the practice of solid-liquid separation to profitable use for you. Our two fully equipped laboratories (beaker and machine laboratory) allow all operations to explore new products, shorten filtration times, determine residual moisture levels and perform particle size analyses. What are your concerns?

Process Technology

Our process engineers configure the centrifuges and peripheral components to suit the specific application in accordance with your requirements. Thanks to more than 6200 centrifuges delivered worldwide, you benefit from our extensive experience in the field of solid-liquid separation.

Service Contracts - ferruCare

Maintenance and Service

Maintenance and Service With ferruCare, you ensure maximum uptime and optimal performance of your centrifuge. Benefit from regular maintenance, fast spare parts delivery, and prioritized emergency support that minimizes downtime and extends the lifespan of your equipment. Rely on Ferrum’s expert service to keep your production running smoothly and efficiently.

ROI and longevity with the following service packages:

Visit our information page now and get in touch with us. We’ll be happy to advise you.

Technical support

By purchasing a Ferrum centrifuge, you are choosing sustainability and the highest quality. Should you have an emergency, our customer service will help you without delay. Do you have technical questions about your machine, a process, a malfunction or a revision? Our top trained specialists with decades of experience on all machines are looking forward to hearing from you. Benefit without language barriers from:

Performance analyses for optimized operation
Consultations on spare parts, revisions, modifications
Cause analysis
Trouble-shooting
Commissioning support
Customer-specific training on site or in our factory

Maintenance / Overhaul

Let us bring a new shine to your old centrifuge. Allow us to advise you and benefit from our know-now:

All our steps are fully documented to ensure traceability. Of course you will receive a guarantee on all parts and on our labour. If possible, you will also benefit from lightning-fast remote maintenance.

Project Management

Customized – efficient

From project start (kick-off) through acceptance (FAT) in our factory to commissioning (SAT) on your site...

our project managers guarantee professional project management. Together we will run through the various approval as well as project phases based on an agreed schedule.

Precise Documentation

Precise documentation With our centrifuges we supply detailed documentation as per customer specification...

This documentation includes documents to meet obligations as per customer pecification (e.g. 3.1 Certification), various documents to support DQ/IQ/OQ, AS BUILT documents, data sheets, operating manuals as well as a detailed spare parts catalogue.

Brochures

Download matching brochures for the product as PDF here.

Product folder

Overview Ferrum centrifuge products

Centrifuge Technology

Professional in Dynamic Separation

Get In Touch Now!

Our experienced consulting teams are there for you worldwide: competent, personal and individual. Contact us, we have the right contact person for every concern.

Horizontal Centrifuges

Vertical Centrifuges